The team at Piedmont Law treats each case, minor to major, with the same compassionate attention.
It’s clear that, as a personal injury law firm, Ken Crosson and his team at Piedmont Injury Law are poised to help anyone who has suffered serious, life-altering injuries caused by the negligence of others.
The level of concern, however, goes deeper than many might realize. Piedmont Injury Law handles cases of all levels, from minor injuries in relatively tame car crashes to catastrophic injuries or wrongful deaths caused by high-speed crashes with trucks or other commercial vehicles, or by medical malpractice, animal attacks or accidental falls.
“In every case, our goal is to get for our clients the greatest physical and financial recovery possible,” Crosson said. “We keep in mind that even a ‘small’
case is a very big deal to the client, so we give each client intensive, responsive service.”
Focused attention on each client and his or her needs
is an advantage of having a boutique firm, where the volume of cases is kept relatively low so that close attention can be paid to every client.
“Such care results in a client experience that the
high-volume firms with the billboards and the
radio ads just cannot match,” Crosson said. “Going above and beyond the call of duty for our clients is pretty much our expectation.”
Here are a few examples:
- One case manager recently drove a client at 5 a.m. to a surgery appointment and then stayed around until she was released because the client had nobody to drive her home.
- Another recently went to a hearing-impaired client’s house to help her navigate a telehealth appointment made necessary by COVID-19 restrictions.
- “One of my most satisfying experiences was helping a severely injured client who, on a Friday afternoon, was dumped out of the hospital because she had no health insurance,” Crosson said. “We helped her get transportation home (about a two-hour drive), prescriptions, home health care and emergency surgery to stabilize her eye socket, all on no notice and before the end of the weekend, by reaching out to the network of providers we have developed relationships with through the years. We made a massive change for the better in the outcome this lady would have had if she had been left to her own devices. We ended up getting her a multimillion-dollar settlement in her case, too.”
“We pride ourselves on being available and responsive to our clients, and we use a variety of technologies to make ourselves accessible and to ensure that, when a client reaches out, we connect with that client the same day, or within one business day, 100% of the time,” Crosson said.
Potential clients don’t need to worry about costs; there are no fees unless the case is won. Crosson said he and his team are able to get clients a much bigger recovery than they’d be able to get on their own. “If you are seriously injured, it is NOT hiring us that can be ridiculously expensive,” he said.
Crosson has been practicing law, including personal injury law, since he graduated from law school and passed the bar in 2009. He earned an undergraduate degree from the College of William and Mary in Virginia and his law degree, with honors, from Georgia State University.
Initially, the firm’s focus was on personal injury law and business litigation, but seven years ago, the decision was made to focus exclusively on protecting injured people and their families. In 2018, the name Piedmont Injury Law was chosen to show the commitment to the region, as well as their expertise
in injury law.
At the core of the practice is Crosson’s desire to do what he does best: help people going through tough situations and keep them from being taken advantage of when they are most vulnerable.
“I truly believe we offer a quality of legal services to our injured clients that is as good as, or better than, any other law firm in the state,” he said. “Our plan for future growth is to continue to raise the bar in the personal injury law industry, so that we are the obvious first choice for anybody in our community who has been seriously injured and needs legal representation.”
“For the past year since my auto wreck, Piedmont Injury Law has consistently exceeded my expectations of what a great law firm is willing to do in terms of setting up doctor’s appointments, taking care of all the paperwork, caring about my health, minimizing unnecessary costs and treating me like a human being, not
just another case!” — Chris P.
“My experience with Piedmont Injury Law began in 2015 when I was hurt in a T-bone accident. Ken and his staff took care of me and got me more money in my settlement than I thought I would get. Fast forward to April 2021, I unfortunately got into another accident, breaking my wrist. I knew I wanted the representation of Ken to help me again. My case manager has been nothing but amazing, very communicative and detailed, keeping me up to date throughout the process, making it less stressful for me as I get better myself!” — Amy F.
“I CANNOT give enough praises to the Piedmont Injury Law team. Ken and his team have been so incredibly kind and accommodating through an incredibly painful and scary time in my life after my car accident. They were so attentive to my needs and made sure I received the absolute best care all the way around. I would especially like to thank my case manager, Jen, who worked with me very closely every step of the way. She made sure that I felt heard, cared for and understood while navigating the processes.” — Kenya H.